At Wazamba Casino, we know that privacy is part of a fair and trusted account experience. This page explains how we approach personal details, verification documents and payment information when Irish players register, verify an account, make deposits, request withdrawals or contact us for help. We keep the language clear so you can understand what information we may ask for, why we use it, and how to reach us if you have a privacy-related question.
Our privacy commitment
The Wazamba Casino privacy policy is intended to help players in Ireland understand how information is handled across our casino service. We operate under a Curaçao licence held via the Government of Curaçao, with Curacao eGaming listed as the regulatory body. That operating context means account checks, payment checks and verification requests can form part of our normal service.
We aim to treat personal and financial information with care and to request it for clear account, payment, verification and support purposes. This page is a practical explanation of our approach and should be reviewed by qualified legal or compliance personnel before publication or formal reliance.
The information we collect
When you create an account with us, we ask for personal details needed to set up and manage your casino profile. During registration, Irish players may be asked to enter their name, date of birth, email address, username and password, plus contact information. We also ask you to select your currency, confirm that you are in the correct region, Ireland, and agree to our terms and conditions. After sign-up, we send an email confirmation link so the email address linked to the account can be verified.
For Wazamba Casino data protection, verification information is also an important part of keeping account records accurate and supporting compliance checks. We may request proof of identity, such as a passport, national ID card or driver’s licence. We may also request proof of address, for example a recent utility bill or bank statement, to confirm residence in Ireland. These documents may be required before higher withdrawals or when our compliance team asks for them.
Payment-related information may be collected or checked when you make deposits or withdrawals. Irish players commonly use Visa or Mastercard debit and credit cards, Revolut and other Irish or EU bank cards or instant banking solutions, and supported e-wallets or vouchers such as Skrill, Neteller and CashtoCode. If needed, we may ask for payment method verification, such as a copy or screenshot of a card or e-wallet account, to confirm ownership of the funding source.
- Account details: name, date of birth, email address, username, password and contact information.
- Verification documents: proof of identity, proof of address and payment method evidence when requested.
- Payment information: details connected with supported deposit and withdrawal methods used on your account.
How we use your data
We use account information so we can create, maintain and support your casino account. This includes confirming registration details, verifying your email address, helping you access account settings and responding to questions through our support channels. If you choose to claim the welcome offer available to new Irish players, account and transaction details may also be used to connect the qualifying deposit and bonus selection with your account. The current welcome package is 100% up to €500 plus 200 free spins for new Irish players, with a typical minimum qualifying deposit of €20 for the full offer.
We use verification details to support account checks, withdrawals and compliance reviews. Proof of identity can be requested before higher withdrawals or when our compliance team needs to check the account. Proof of address helps us confirm residence in Ireland. Payment method verification helps us confirm that the funding source belongs to the account holder. These checks support safer account use and help reduce misuse of payment methods.
Transaction information is used to process deposits and withdrawals through supported options such as Visa, Mastercard, Revolut, other Irish or EU card and banking solutions, Skrill, Neteller and CashtoCode. We may also use account and payment records to apply relevant bonus conditions, such as wagering requirements, maximum bonus bet limits and withdrawal checks. For example, the casino welcome bonus has wagering rules attached to bonus funds and free spin winnings, and we need account records to administer those terms correctly.
We may use support information to answer account, bonus and payment questions. Our on-site FAQ and help centre cover common account, payment and promotion topics, and our support team can assist when a matter needs direct review.
Data sharing and third parties
Casino accounts depend on several service areas working together, so some information may be handled in connection with providers and operational partners that are needed to run the service. We keep this explanation practical and avoid making wider claims that are not part of the account information available to players.
Game-related activity may involve casino game suppliers that provide slots, table games and live dealer content available through our site. Players can access titles such as Starburst, Book of Dead, Gonzo’s Quest Megaways, Sweet Bonanza and Big Bass Bonanza. Live casino options include roulette, blackjack, baccarat, live game shows and live poker tables supplied by non-Microgaming providers. Where game access, account balances or session records are needed for these services to function, relevant account or play information may be used for that purpose.
Payment information may be handled in connection with supported deposit and withdrawal methods. This can include card payments through Visa or Mastercard, Revolut and other Irish or EU card or instant banking options, and supported e-wallets or vouchers such as Skrill, Neteller and CashtoCode. Where verification is requested, payment method evidence may be reviewed to prove ownership of the funding source.
Because we operate under a Curaçao licence, account and verification information may also be relevant to regulatory or compliance obligations linked to Curacao eGaming and the Government of Curaçao licensing framework. We do not describe a broader sharing model here than the service functions identified above.
Data security and retention
We treat personal, verification and payment information as information that should be handled carefully within the casino account process. We do not publish specific technical security promises in this notice unless they are part of the confirmed service information available to players. What we can say clearly is that account, payment and verification records are used for account management, payment processing, support and compliance checks.
Our mobile browser site supports secure mobile deposits and withdrawals using cards, e-wallets and other supported methods. The same account functions are available through the responsive HTML5 mobile site, including access to games, promotions, payments and account settings. There is no dedicated native iOS or Android app, so players use the mobile browser version to manage account activity on smartphones and tablets.
We retain information in connection with the purposes for which it is needed, such as maintaining your account, processing transactions, reviewing verification documents, handling support questions and meeting licensing or compliance obligations that apply to the service. We do not state a fixed retention period in this notice. Records connected with withdrawals, identity checks, proof of address or payment method ownership may need to remain available while account, payment or compliance matters are being handled.
If you believe a record on your account is out of date, or if a document you supplied needs review, you can ask our support team to check the matter. In some cases, we may need further information before making a change.
Your privacy rights and contact information
Wazamba Casino data privacy rights can include asking us to review account information, correct details that are inaccurate, or consider a deletion request where the account, payment and verification context allows it. We handle these requests with regard to the account records we hold, the payment activity connected to the account, and the licensing or compliance duties that apply to our Curaçao-licensed casino service.
For Wazamba Casino data protection in Ireland, the most practical first step is to contact us through the support options available on the site. Please include enough detail for us to identify the account and understand the request. We may need to confirm your identity before acting on a privacy or account information request.
- Contact Support: use 24/7 live chat directly on the website for account, payment or verification questions.
- Email support: contact the dedicated support address listed in our help or contact section.
- Help centre: use the on-site FAQ for common account, bonus and payment topics.
- Manage Account Settings: access account settings through the mobile-friendly site when you need to review available account options.
Live chat and email support are available 24/7. If your request relates to documents, withdrawals or payment method ownership, our support team may refer the matter for compliance review before we can make a change or provide a full response.